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FAQ

You ask, we answer

Where are the courses held?

The courses are held directly at the customer's premises or via videoconference

why can't I find a price list for the courses?

The price of the courses varies according to the modules requested, the venue and the number of participants. The best thing is always to ask for a quote.

Do the courses issue certificates?

Yes. At the end of the course a diploma and a certificate of attendance will be issued to each participant.

I am a private person: how can I take advantage of the training?

All the training are exclusively theoretical, it is, therefore, possible to carry them out via videoconference. Just book your preferred date and time through the service in the shop.

Are the courses aimed only at companies or even private individuals?

Our courses are aimed at both companies and individuals. The videoconference formula is certainly ideal for private individuals who would not have to incur huge additional costs

what is the average duration of the courses?

Courses can vary from 2 to 8-12 hours depending on the modules and specific requests. For example, the home defense course lasts about 2 hours, while a H.E.A.T. it can last up to 12 hours.

do you have a refund policy?

Yes, every videoconference training can be cancelled within 24 hours before with the full refund of the cost. For digital material, the refund is only possible if the same has not been downloaded. Finally, the courses that take place at the customer's premises must be cancelled within 14 days before the start to be entitled to refound.